|It is the goal of Invisitec
to establish long-term relationships with our clients.
As such, it is of the utmost importance
that you be satisfied with our work and the functionality
of our scripts and products. At the same time we
believe that we have produced superior scripts and the best protection products vaialbale on the Internet today and we stand behind our work.
In many places on our site we have demos of our
scripts. USE THEM. We expect that if you purchase
a script after going through a comprehensive demo
that you were fully aware of the script's abilities
and limitations at the time you placed a purchase
order for the script.
If you purchase a script that does not have a
demo, and you find any fault with it in scope,
functionality, or any other reason we will refund
your money in full in the first 7 days after the
date of purchase (all dates & times are US
Pacific Standard Time).
If you purchase a script that has a demo, and
you for some reason change your mind and desire
a refund, we do not feel it appropriate to issue
a refund as we provided every opportunity to evaluate
the script prior to purchase.
If you purchase a script (with or without a demo)
and you are unable to install it on your server,
you should contact our installation team, and for
a modest fee ($25) we will install the program
for you to default specs. Any additional integration
work will be charged at $50 per hour. If we are
unable to install the program on your server,
the script AND the installation charge. Please
know that our script will function on any server
that has Perl installed, but because of the wide
set of setup variables found on Windows servers,
we do not support them. If you have a windows server,
will ultimately be responsible for the installation.
If you find a bug or error in one of our scripts
and want a refund (and this bug/error is verified
by our staff), we reserve the right to correct
the bug or error within 3 business days, or we
will refund the entire purchase price provided
you remove the script from any server or website
on which it was installed and destroy your copy
of the program.