Contact Technical
Support
For fast answers to most questions, please visit the Invisitec
Help Center.
Alternatively, the newest addition to our Help Center is the Invisitec
User Forum. It's a great place to find information or seek help from the
global community of Invisitec customers and product experts.
| Submit an inquiry to the Invisitec
Technical Support via the online form below.
Our Customer Service team can answer your questions
about software activation and registration or help with
order
problems.
Inquiries are answered via email in the
order they are received, usually within one business
day.
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Tech Support
Line
1-805-521-1347
Our offices are open 8:00 AM to 6:00 PM Pacific
Standard Time (PST), Monday through Friday. We are closed on
weekends and for major US holidays.
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Please Note: This form
is for tech support issues only. If you are having trouble activating
or registering your product or need other non-technical assistance, please
submit your question to the Customer Service team for faster service.
| Limitations on Tech Support |
| Technical support is limited to the reporting and correction
of product defects and installation and configuration assistance.
Technical support is offered for current versions of Invisitec
software only. Technical support for older versions is available
through our online self-help resources. While we are happy to
support your usage of our products and will help in overcoming
any difficulties you may encounter, Technical Support does not
include advanced issues such as problems with COM development,
HTML development, custom macro scripts, development of Web sites,
or any other issues not directly related to the workings of our
software.
Note: Free technical support is available over the telephone
during normal business hours.
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